TWO TYPES OF CONVERSATIONAL AI: WHAT ARE THEY AND HOW TO CHOOSE BETWEEN THEM?
Most companies now use Conversational AI. Customers can contact them and converse with an AI first. The AI then connects the customers with live customer support. There are only two types of Conversational AI. Distinguishing between these two types can be troublesome. Using Conversational AI offers plenty of benefits. Quick response any time and every time; Lower care costs and […]